TEST YOUR CONNECTION
Measure the connection on your device and share the result with customer support if you need help.
CONNECTION CHECK
Use a third-party speed test and keep the result for your records. For a more useful reading, pause downloads, test more than once and use a wired connection when possible.
Open Speed TestThe speed-test provider is an external service, not operated by AS DOT NETWORK. Results vary with device, Wi-Fi, server and time of day.NEED A HAND?
Include the test time, selected test server, connection method, customer ID and service address if you contact our team about performance.
For a useful result, pause large downloads, use a wired connection when possible and test more than once. A third-party speed-test site is not operated by AS DOT NETWORK. Test results can vary with your device, Wi-Fi, server selection and time of day.
If your connection seems slower than expected, contact support with the test result, time and service address.
